113 Privacy Policy — Our Commitment to Protecting Your Data
When you use the 113 platform, certain information is collected. This policy explains what data is collected, how it is used, and what rights you have. Please read it carefully before using our services.
Last updated: 2025
Types of Data Collected
The following types of information may be collected while you use the 113 platform. Data is collected solely to improve service quality and ensure security.
Account & Identity Information
- Full name, date of birth, mobile number, and email address provided at registration.
- National ID or passport details submitted for identity verification.
- Account login credentials and password (stored in encrypted form).
Payment & Financial Information
- Transaction history in BDT (৳) — deposits and withdrawals.
- Account number for mobile payment methods (bKash, Nagad, Rocket).
- For card payments, only the transaction reference number is stored — never the full card number.
Device & Browser Information
- IP address, device type (mobile/desktop), and operating system.
- Browser name and version, language settings.
- Time spent on the site, pages visited, and links clicked.
Policy Highlights
- Types of Data Collected
- Purpose of Data Use
- Cookie & Tracking Policy
- Data Storage & Security
- Sharing with Third Parties
- User Rights
Purpose of Data Use
113 uses collected data solely for specific, legitimate purposes. No information is used unnecessarily or for any unauthorized purpose.
To complete registration, login, and identity verification.
Managing deposits, withdrawals, and bonus payouts.
Detecting and preventing suspicious activity.
To respond to support requests and resolve issues.
Your data is never sold to third parties for commercial purposes. The use of your information will always remain within the boundaries set out in this policy.
Cookies & Tracking Technologies
113 uses cookies to keep the website running smoothly and to improve the user experience. Cookies are small data files stored in your browser.
Cookie Types & Usage
- Essential cookies: Essential for maintaining login sessions and ensuring security. Disabling these cookies will prevent the site from functioning properly.
- Functional Cookies: Used to remember your language preference, login details, and personalized settings.
- Analytics Cookies: Used to understand which pages are visited most and how long users spend on them. This data is fully anonymized.
Most browsers allow you to disable or delete cookies. However, doing so may limit certain features. 113 does not use third-party advertising tracking cookies.
Data Storage, Security & Third Parties
Storage & Security
All data collected by 113 is stored on secure servers. Every data transfer is protected by industry-standard encryption (SSL/TLS). User passwords are never stored in plain, readable text.
- Data is generally retained for as long as your account remains active.
- After account closure, your data is deleted within a set period unless retention is required by law.
- Regular security assessments are conducted to ensure data protection.
Sharing Information with Third Parties
113 may share your information with third parties only in the following limited circumstances:
- Payment processing partners (e.g., mobile banking providers) — solely for completing transactions.
- Legal authorities — where required by court order or legal obligation.
- Anti-fraud service providers — for account protection.
Personal information is never sold or rented to any third party for commercial purposes.
User Rights & Policy Updates
Your Rights
Any 113 user can exercise the following rights by contacting support:
- Right to Access: The right to know what personal information we hold about you.
- Right to Rectification: The right to correct any inaccurate or outdated information.
- Right to Erasure: The right to request deletion of your personal data when closing your account (subject to legal obligations).
- Right to Object to Data Processing: The right to object to your data being used for specific purposes.
- Right to export account data: The right to request a copy of your transaction and account data through support.
Policy Updates
113 may update this Privacy Policy as needed. Users will be notified of significant changes via platform notifications or email. Continued use of the site after any changes constitutes acceptance of the updated policy.
Contact Support
For any questions about this Privacy Policy or requests regarding your personal data, please reach out to our support team:
Email: [email protected]
For general enquiries, visit our FAQYou may also view.
We take data protection seriously — and so should you
113 is committed to protecting your personal information. If you have further questions, please contact FAQ our support team or reach out to us directly.